{"id":4491,"date":"2026-03-18T07:14:46","date_gmt":"2026-03-18T07:14:46","guid":{"rendered":"https:\/\/airportstay.bg\/?page_id=4491"},"modified":"2026-03-18T07:24:09","modified_gmt":"2026-03-18T07:24:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/airportstay.bg\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4491\" class=\"elementor elementor-4491\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec11772 e-flex e-con-boxed e-con e-parent\" data-id=\"ec11772\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1301ef2 elementor-widget elementor-widget-heading\" data-id=\"1301ef2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3a849b e-flex e-con-boxed e-con e-parent\" data-id=\"e3a849b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f136ef elementor-widget elementor-widget-text-editor\" data-id=\"8f136ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">HOTELLERIE SOFIA Ltd.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Effective from: 17.02.2026<\/span><\/p><ol><li><b> Who We Are<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">HOTELLERIE SOFIA Ltd., UIC 148052157<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Address: 132 Mimi Balkanska Str., 1540 Sofia, Bulgaria<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Email: info@airportstay.bg<\/span><\/p><p><span style=\"font-weight: 400;\">We are the data controller responsible for processing your personal data.<\/span><\/p><ol start=\"2\"><li><b> What Personal Data We Collect<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We may collect and process:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Full name<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Email address<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Phone number<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Address<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Payment details<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Booking details<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 IP address and device information<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 CCTV recordings (when visiting the property or parking)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Call recordings (if contacting us by phone)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We may also process data available in public registers when legally required.<\/span><\/p><ol start=\"3\"><li><b> Why We Process Your Data<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We process personal data for the following purposes:<\/span><\/p><ol><li><b> Contract performance<\/b><\/li><\/ol><ul><li><span style=\"font-weight: 400;\"> Managing reservations<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Processing payments<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Issuing invoices<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Customer support<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Handling complaints<\/span><\/li><\/ul><ol><li><b> Legal obligations<\/b><\/li><\/ol><ul><li><span style=\"font-weight: 400;\"> Accounting and tax compliance<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Consumer protection requirements<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Responding to authorities<\/span><\/li><\/ul><ol><li><b> Legitimate interests<\/b><\/li><\/ol><ul><li><span style=\"font-weight: 400;\"> Security and video surveillance<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Service quality monitoring<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Fraud prevention<\/span><\/li><\/ul><ol><li><b> Consent-based processing<\/b><\/li><\/ol><ul><li><span style=\"font-weight: 400;\"> Marketing communication<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Promotional campaigns<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Creating an online profile (if applicable)<\/span><\/li><\/ul><ol start=\"4\"><li><b> Data Retention<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We store personal data:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> For the duration of the contract and up to 5 years after its termination<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Accounting documents \u2013 minimum 11 years<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 CCTV recordings \u2013 up to 60 days<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Call recordings \u2013 up to 360 days<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Marketing data \u2013 until consent is withdrawn<\/span><\/li><\/ul><ol start=\"5\"><li><b> Third Parties<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Your data may be shared with:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Security companies<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 IT service providers<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Payment processors and banks<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Accountants and legal advisors<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Public authorities when legally required<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We do not sell personal data.<\/span><\/p><ol start=\"6\"><li><b> Your Rights<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Under EU Regulation 2016\/679 (GDPR), you have the right to:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Access your personal data<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Request correction<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Request deletion<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Restrict processing<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Object to processing<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Withdraw consent<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Request data portability<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 File a complaint with the Bulgarian Commission for Personal Data Protection (<\/span><a href=\"http:\/\/www.cpdp.bg\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">www.cpdp.bg<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Requests can be sent to: info@airportstay.bg<\/span><\/p><ol start=\"7\"><li><b> Security Measures<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We implement technical and organizational measures including:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Restricted staff access<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Encrypted systems<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Secure payment platforms<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Internal data protection procedures<\/span><\/li><\/ul><ol start=\"8\"><li><b> Cookies<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Our website uses cookies for:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Essential website functionality<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Traffic analytics<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2022 Improving user experience<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">You can control cookies through your browser settings.<\/span><\/p><ol start=\"9\"><li><b> Children<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We do not knowingly collect personal data from children under 16 years of age.<\/span><\/p><ol start=\"10\"><li><b> Updates<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">We may update this Privacy Policy periodically. The latest version will always be available on our website.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY HOTELLERIE SOFIA Ltd.Effective from: 17.02.2026 Who We Are HOTELLERIE SOFIA Ltd., UIC 148052157Address: 132 Mimi Balkanska Str., 1540 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4491","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/airportstay.bg\/en\/wp-json\/wp\/v2\/pages\/4491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/airportstay.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/airportstay.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/airportstay.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/airportstay.bg\/en\/wp-json\/wp\/v2\/comments?post=4491"}],"version-history":[{"count":5,"href":"https:\/\/airportstay.bg\/en\/wp-json\/wp\/v2\/pages\/4491\/revisions"}],"predecessor-version":[{"id":4524,"href":"https:\/\/airportstay.bg\/en\/wp-json\/wp\/v2\/pages\/4491\/revisions\/4524"}],"wp:attachment":[{"href":"https:\/\/airportstay.bg\/en\/wp-json\/wp\/v2\/media?parent=4491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}